Frequently Asked Questions

Everything you need to know about setting up, styling, and running interactive digital menus for your dining venue.

Part 01

Diner Experience & Mobile Scanning

How guests discover and browse your menu from their tables.

Restaurant Operator

Do diners need to download an app or register to view our menu?

ServeScan

Zero app downloads and no sign-ups are needed. Guests point their phone camera at your table QR code, and your menu opens in under a second directly inside Safari, Chrome, or their default mobile browser.

Restaurant Operator

How does this compare to scanning a traditional PDF menu?

ServeScan

Traditional PDF files force guests to pinch, zoom, and squint through heavy multi-megabyte documents that load slowly. ServeScan serves a responsive, touch-friendly digital menu with interactive dish photography, instant search, and clear category tabs designed specifically for phones.

Restaurant Operator

Can diners search for specific ingredients or dietary preferences?

ServeScan

Yes. Diners can type dish names, dietary labels like vegetarian or gluten-free, or specific ingredients directly into the live search bar to find dishes in seconds.

Part 02

Menu Management & Live Updates

Controlling availability, prices, and daily operations.

Restaurant Operator

What happens when a dish sells out during a busy dinner service?

ServeScan

Open your dashboard from any phone and tap the sold-out switch. The item immediately shows as unavailable to every diner viewing the menu, preventing kitchen miscommunication and keeping orders accurate.

Restaurant Operator

Can we run breakfast, lunch, and dinner menus separately?

ServeScan

Yes. You can manage separate collections for morning coffee, daytime lunch, and evening dining, and switch active menus on the fly based on your operating hours.

Restaurant Operator

Can I upload high-resolution food photography without slowing down loading?

ServeScan

Yes. ServeScan includes built-in image compression and optimization. Dish photos display sharp and appetizing while scan and load times remain under a second on mobile connections.

Part 03

QR Codes & Table Printing

Creating permanent barcodes and high-resolution print exports.

Restaurant Operator

Do I ever need to reprint table QR codes when our menu changes?

ServeScan

Never. ServeScan QR codes are permanent and dynamic. You can overhaul your entire menu, add seasonal specials, or adjust prices anytime behind the exact same QR code.

Restaurant Operator

What formats can we download for print shops and acrylic stands?

ServeScan

You can download resolution-independent vector SVG files and high-resolution PNG images. Vector SVG prints with sharp, razor-clean edges at any size, from small table stickers to large entryway displays.

Restaurant Operator

Can we customize the QR code with our venue logo and brand colors?

ServeScan

Yes. You can customize the QR pattern style, corner shapes, and colors, and embed your cafe or restaurant logo in the center.

Part 04

Setup, Hardware & Subscriptions

Getting started, device compatibility, and pricing flexibility.

Restaurant Operator

Do I need special hardware, a POS integration, or a long-term contract?

ServeScan

Zero special hardware is required. Diners use their own smartphones, and you can manage your menu from any phone, tablet, or laptop you already own.

Restaurant Operator

How does the free plan work, and is there any hidden trial limit?

ServeScan

Our standard tier is free forever. You can create a complete digital menu, download table QR codes, and start serving guests immediately without entering a credit card.

Restaurant Operator

Can I upgrade, downgrade, or cancel our plan at any time?

ServeScan

Yes. You can adjust your subscription or cancel anytime directly from your dashboard settings with no lock-in contracts or penalty fees.

Have a question that is not answered here?

Our team is here to help with your venue setup, custom branding, or enterprise requirements.

Ready to upgrade your dining room experience?

Create your free digital menu in minutes, choose your theme style, and print your table QR codes today.